Terms of Service

1. Acceptance of Terms

By accessing and using the Seaport Smiles website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

Seaport Smiles provides orthodontic care and related dental services. Our website allows you to:

• Schedule consultations and appointments
• Access information about our services
• Contact our practice
• Receive appointment reminders and communications

3. SMS/Text Messaging Terms & TCPA Compliance

Consent to Receive Text Messages

By providing your mobile phone number to Seaport Smiles, you expressly consent to receive text messages from us at the number provided. This includes:

• Appointment confirmations and reminders
• Treatment updates and follow-up communications
• Practice announcements and important notices
• Responses to your inquiries

Message Frequency and Charges

Message frequency varies based on your treatment schedule and communication preferences. Standard message and data rates may apply as determined by your mobile carrier. You are responsible for any charges incurred.

Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying "STOP" to any text message from us
• Calling our office at (617) 752-2220
• Emailing us at hello@seaportsmiles.com

After opting out, you will receive one final confirmation message. Please note that opting out of text messages may affect our ability to provide timely appointment reminders and important treatment communications.

TCPA Compliance Statement

Seaport Smiles complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations regarding text messaging. We maintain records of all consent and opt-out requests as required by law.

4. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.

We comply with HIPAA regulations for all protected health information and maintain appropriate safeguards for your personal and medical data.

5. Appointment Scheduling and Cancellation

When scheduling appointments through our website or by phone:

• Appointments are subject to availability and confirmation by our office
• We require 24-hour notice for appointment cancellations
• Missed appointments without proper notice may result in fees
• Emergency appointments will be accommodated when possible

6. Website Use and Restrictions

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information

7. Limitation of Liability

Seaport Smiles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the new terms.

9. Contact Information

If you have questions about these Terms of Service, please contact us:

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.